About Gong
Gong captures customer interactions and turns them into insights, coaching and forecasts.
Written reviews
6 of 6 ratings include a written review
- OOlivia Brown10/3/2025
Just works, every day
We rolled this out across the whole team and adoption was almost instant. Performance is fast even with a lot of data, and the integrations covered every tool we already use. Honestly, the only complaint we have is that we didn't switch sooner.
- AAlex Thompson8/24/2025
Strong product with minor gaps
Support has been responsive every time we've opened a ticket, and the product itself is well thought through. Documentation is good for basics but thin on advanced configuration — we figured most things out by trial and error.
- DDiego Ramirez8/8/2025
Works, but the learning curve is steep
The core workflow is solid, but pricing is hard to swallow once you go past the starter plan. Reporting is decent but customizing dashboards still feels clunky. We're sticking with it for now, but actively comparing alternatives.
- NNaomi Wright7/26/2025
Excellent value if you can live with the limits
Integration with our existing stack was painless and the API is well documented. The mobile app is a step behind the web experience, but that's a minor gripe in an otherwise solid tool.
- PPriya Patel4/21/2025
Strong product with minor gaps
Performance is fast even with a lot of data, and the integrations cover most of what we need. Notifications can be noisy until you tune them carefully, but once configured it's a great daily driver.
- NNoah Williams3/22/2025
Excellent value if you can live with the limits
Support has been responsive every time we've opened a ticket, and the product itself is well thought through. Documentation is good for basics but thin on advanced configuration — we figured most things out by trial and error.