About Gusto
Full-service payroll with tax filing, benefits administration and onboarding for small businesses.
Written reviews
8 of 8 ratings include a written review
- LLiam O'Brien5/19/2026
Hot and cold experience
Fine for the basics, but we hit limits faster than expected. Integrations covered most of our stack but not all of it, and a few quirks in the UI still trip up new users months in.
- EEmma Johansson3/14/2026
Great daily driver
Support has been responsive every time we've opened a ticket, and the product itself is well thought through. Documentation is good for basics but thin on advanced configuration — we figured most things out by trial and error.
- CChloe Dubois2/16/2026
Hot and cold experience
It does what it says on the tin, but you'll feel the rough edges. Notifications can be noisy until you tune them carefully, search sometimes misses obvious matches, and a few advanced features are gated behind the higher tiers. Useful, just not effortless.
- LLucas Silva1/8/2026
Our team actually enjoys using it
We rolled this out across the whole team and adoption was almost instant. Performance is fast even with a lot of data, and the integrations covered every tool we already use. Honestly, the only complaint we have is that we didn't switch sooner.
- RRavi Kumar1/1/2026
Great daily driver
Support has been responsive every time we've opened a ticket, and the product itself is well thought through. Documentation is good for basics but thin on advanced configuration — we figured most things out by trial and error.
- AAisha Khan12/26/2025
Very capable, small annoyances
Integration with our existing stack was painless and the API is well documented. The mobile app is a step behind the web experience, but that's a minor gripe in an otherwise solid tool.
- OOlivia Brown9/9/2025
Just works, every day
Integration with our existing stack was painless and the API is well documented. We've scaled usage 4x without any performance issues. A genuinely well-built product.
- BBenjamin Roy6/26/2025
Fine, but I keep eyeing alternatives
It does what it says on the tin, but you'll feel the rough edges. Notifications can be noisy until you tune them carefully, search sometimes misses obvious matches, and a few advanced features are gated behind the higher tiers. Useful, just not effortless.