About Puzzle
Map workflows, processes and orgs visually with your team in real time.
Written reviews
6 of 6 ratings include a written review
- SSofia Garcia5/12/2026
Does the job, but expect tradeoffs
It does what it says on the tin, but you'll feel the rough edges. Notifications can be noisy until you tune them carefully, search sometimes misses obvious matches, and a few advanced features are gated behind the higher tiers. Useful, just not effortless.
- DDiego Ramirez1/17/2026
Hot and cold experience
It does what it says on the tin, but you'll feel the rough edges. Notifications can be noisy until you tune them carefully, search sometimes misses obvious matches, and a few advanced features are gated behind the higher tiers. Useful, just not effortless.
- CChloe Dubois1/8/2026
Mixed feelings after six months
Fine for the basics, but we hit limits faster than expected. Integrations covered most of our stack but not all of it, and a few quirks in the UI still trip up new users months in.
- EEthan Müller1/6/2026
Hot and cold experience
The core workflow is solid, but pricing is hard to swallow once you go past the starter plan. Reporting is decent but customizing dashboards still feels clunky. We're sticking with it for now, but actively comparing alternatives.
- RRavi Kumar10/21/2025
Hard to imagine going back
We rolled this out across the whole team and adoption was almost instant. Performance is fast even with a lot of data, and the integrations covered every tool we already use. Honestly, the only complaint we have is that we didn't switch sooner.
- MMaya Cohen6/8/2025
Decent, but not without friction
Mixed experience. The mobile app is noticeably behind the web version, and support response times have been inconsistent. When it works, it works well — but it doesn't always.